03 - Open Communication
Why
is open communication important to minimizing negativity in the workplace?
Why is Miscommunication
in the Workplace a Problem?
Miscommunication
is a problem because it prevents people from working together effectively and
leads to confusion, distrust, and disengagement.
For
example, say you send a message about a new company policy. But the message is
not clear or is misunderstood. The recipients of the message may not have the
information they need to follow a new company rule.
This
can be a liability for your organization and lead to delays, mistakes, and
other problems.
In
some cases, miscommunication can even cause serious harm, such as when a doctor
misinterprets a patient’s symptoms or when a manager gives unclear instructions
during crisis communications.




In addition to this, regular team meetings offer an organized forum for open communication, facilitating the review of ongoing initiatives and the chance to resolve any obstacles or issues that may come up.
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